Over a period of 10 years, starting 2007, the Danish Healthcare System is reorganising the care and treatment of acute patients in hospitals. Emergency wards and wards that receive acute patients are replaced by emergency wards with observation units all over Denmark. These joint emergency wards are in general named, in Danish, FAM (Fælles Akutmodtagelse).
The emergency ward at the Hospital of Esbjerg, Sydvestjysk Sygehus (in the southwest of Denmark) is going through some major changes which effects the whole organisation. Changes that has an impact on both the physical design and mental organisation of the work at the ward as both treatment and work processes of the healthcare professionals are changing for both nurses and physicians as well as for the patients.
The overall concept of FAM is that patients maximum are staying there for 48 hours as well as physicians from all specialties in based in one place instead of being scattered all over the hospital’s cadastre.
A new organisation, and in relation to this, new needs requires a new strategic architecture and interior design. In order to learn from past experiences – both positive and negative, I performed a mixed methods research study on the existing FAM at Odense University Hospital. The focus of the study was the psychological experience of patients and employees based on their interaction and spontaneous feelings concerning the clinical and interior design in the present patient and treatment rooms.
The results of the research enable a more deliberated, valid and strategic process for the Hospital of Esbjerg as well as reducing the risk of wrong purchase of clinical equipment and interior design.
Keywords: Research, Architecture, Design, Interior