In collaboration with Philips Design (Director of Global Trends Claudia Lieshout and Director of People Research Dr. Mili Docampo Rama) The Health Innovation Centre of Southern Denmark represented by my colleague Senior Consultant Dorte Dalkjær and I are writing a book about open innovation within healthcare.
There´s nothing new about the term Open Innovation as it was coined over 10 years ago. The new thing is, that it´s about changing the mindset of the big companies and organisations before it really can happen, and that´s a super complex situation. Not the least when it comes to the public sector, the healthcare sector and the collaboration between public and private parties.
More information will following during 2014 as the work of the book progress.
As a public partner and representative of the Health Innovation Centre of Southern Denmark, I´m participating in the research project: ”An investigation of different companies experience with international research and personas as well as development of a design method to support this”. The research project is initiated by associate professor Lene Nielsen, who´s the manager of the Center for Personas Research & -Application at the IT University of Copenhagen.
I have advanced to senior consultant and specialist in user-centred design at the Health Innovation Centre of Southern Denmark.
The specialist role gives me ability to co-create better projects with better research and stronger business cases, as well as to help develop our own organisation.
The Danish Healthcare System is reorganising the care and treatment of acute patients in hospitals. Emergency wards and wards that receive acute patients are replaced by emergency wards with observation units all over Denmark. These joint emergency wards are in general named, in Danish, FAM (Fælles Akutmodtagelse).
In order to learn from past experiences – both positive and negative, I performed a mixed methods research study on the existing FAM at Odense University Hospital. The focus of the study was the psychological experience of patients and employees based on their interaction and spontaneous feelings concerning the clinical and interior design in the present patient and treatment rooms.
Go here to learn more about the project…
The Dialysis Ward of Fredericia Hospital has a long and proud history, as well as a stated objective to be the worlds best dialysis ward. The ward is now to be relocated in a brand new building at another hospital – Kolding Hospital. But how do you take an organisation, change it to the better and at the same time enable its stated objective through a new physical design and architecture?
Well, through ethnographic research and a service design optics Nikolaj Bebe and the rest of the SDSI team found out, that a normal dialysis treatment in time corresponds to the time going from Copenhagen, Denmark to Malaga, Spain by plain, except for that a dialyses treatment at the ward doesn’t have the same time economy that, on the other hand, is a perfectly deliberate and intended strategy in the airport industry.
Go here to learn more about the project…
Today I participated as a member of the evaluation committee of the student presentations at the bachelor education program Product Development and Technology Integration at Lillebælt – Academy of Professional Higher Education.
The other members of the committee was behavioral designer and nudging expert Sille Krukow and behavioral designer Sara Flyvbjerg.
We assessed the students’ products on the basis of their relevant business cases, product design, business narrative etc.
I´m currently project manager of a project under the Local Psychiatry in Odense, where we´re using GPS transmitters to track the employees’ use of space.
Selected employees have been provided with a GPS transmitter as well as we have placed tags (corresponding to small satellites) in strategically locations – for example in their offices, in hallways, the reception area, meeting rooms, etc.
The results showed, among other things, that the employees are staying far less time in their cell offices than they had pre-evaluated.
I´m now affiliated DIS – Danish Institute for Study Abroad as a guest lecturer in architectural psychology in the subject of the correlation between school architecture, creativity and flow. I teach American psychology students under the positive psychology program.
DIS is a non-profit academic organization established in 1959 with a board appointed by the Ministry of Research and chancellors of the University of Copenhagen, Copenhagen Business School and School of Architecture.
Go here to learn more about DIS…
New job but same focus as always. In short I´m hired full time by the the Health Innovation Centre of Southern Denmark to work with design and architectural psychology, facilitate user-centered innovation processes and do ethnography field research. Not to mention project management. Keep contacting me though, as I´m always open for interesting projects and still do consultant work on my own.
In September 2013, The Danish Playground Association and partners across Scandinavia, will be hosting the international conference Nordic Adventure – Reconnecting Children With Nature. Nikolaj Bebe is part of the team responsible for the development of the conference.
More information will soon follow…